Duties Performed at all Levels:
- Plan and direct the design, development, implementation, and maintenance of the agency’s information technology systems and all components to support the agency’s business plan and mission.
- Develop, implement, and maintain procedures and standards for organization, utilization, and security of the agency’s information and systems.
- Ensure compliance with state policies and standards and coordination of activities with the Information Technology Department as required.
- Develop, communicate, implement, and maintain strategic plans, goals and objectives of the work unit; evaluate information technology activities to ensure efficiency, effectiveness, and compliance with plans, standards, and goals.
- Assess business processes and facilitate business process reengineering; identify information systems needs and enhancement opportunities based on consultation with agency administrators and internal and external users; recommend and/or approve decisions on information systems.
- Develop the information technology budget and/or provide advice on information technology-related costs to agency managers for their respective work unit budgets; manage appropriated funds for the information technology work unit.
- Oversee and coordinate system development and procurement to ensure compatibility of hardware, software, and peripheral equipment on an agency and statewide basis.
- Develop requests for proposal; participate in vendor selection; manage contracted services.
- Research new technologies; evaluate alternatives to determine impact on services and feasibility of implementation or migration; make recommendations on potential applications to integrate with or replace existing technologies.
- Facilitate training of users in the agency’s information systems hardware and software.
- Manage assigned staff by participating in the selection process, planning and assigning work duties, developing and implementing work standards, coaching and mentoring, implementing performance management measures, and initiating and carrying out disciplinary measures as required.
NOTE: The duties listed are not intended to be all-inclusive. Duties assigned any individual employee are at the discretion of the appointing authority.
INFORMATION TECHNOLOGY ADMINISTRATOR I (0171)
Grade 14
Level Definition:
Work at this level provides information technology oversight in a smaller agency that includes management of professional-level information technology positions of limited diversity.
Additional Duties Performed at this Level:
- May manage IT infrastructure in multiple or off-site locations.
Minimum Qualifications:
Requires a bachelor’s degree with a major in computer science or computer information systems and three years of work experience that included management of staff in a comprehensive computer-based information systems work unit. Or a bachelor’s degree with a major in another field and five years of work experience that included management of staff in a comprehensive computer-based information system work unit.
INFORMATION TECHNOLOGY ADMINISTRATOR II (0172)
Grade 15
Level Definition:
Work at this level provides information technology oversight in a larger agency that includes management of a variety of professional-level information technology positions.
Additional Duties Performed at this Level:
- None
Minimum Qualifications:
Requires a bachelor’s degree with a major in computer science or computer information systems and five years of work experience that included management of staff in a comprehensive computer-based information systems work unit. Or a bachelor’s degree with a major in another field and seven years of work experience that included management of staff in a comprehensive computer-based information systems work.
Eff. Date: 11/74
Rev: 7/77
Rev: 4/79
Rev:
10/95 – Updated series (Previously Data Processing Administrator); deleted third level
Rev: 7/02 – Changed title, Scope of Work, and Duties Performed
Rev: 6/10 - Added level definitions, revised factoring, and increased grade at first level
