ADMISSIONS COORDINATOR
NORTH DAKOTA VETERANS HOME (0050)

Grade 8

SCOPE OF WORK:

The individual assigned this class is responsible for a variety of duties related to processing of applications for admission to both the basic and skilled care units of the North Dakota Veterans Home. Additionally the individual performs a variety of administrative, coordination, and counseling activities to facilitate resident adjustment to the Home environment, on-going living support, and discharge planning.

DUTIES PERFORMED:

• Receive and document applications for admission and prepare applications for review by the Admissions Board.
• Prepare and maintain status reports of application processing and provide applicable notifications to applicants.
• Coordinate approved admissions with appropriate staff of the facility; assure that admission documents are provided to assigned unit.
• Maintain application log and waiting lists for Basic and Skilled Care units.
• Provide information and assistance to prospective applicants regarding admission requirements and procedures.
• Provide facility tours to prospective applicants and other interested parties.
• Develop and maintain discharge plans; inform residents of placement options and provide counseling regarding consequences of choices; provide family and Veteran Service Officers with discharge planning information and assistance in the decision-making process; document discharge planning processes on resident’s Discharge Summary Form.
• Provide counseling to residents and families relating to financial, transportation, funeral/burial planning, application for medical assistance, social security, and other Veteran’s Administration benefits and assist in obtaining needed documents, legal assistance, etc.
• Assist residents with daily living concerns including resolution of complaints regarding living conditions, socialization concerns, issues with staff and other residents, facility adjustment, and orientation.
• Assist residents in understanding resident rights and responsibilities and assist in obtaining and preparing documents relating to living wills, power of attorney, guardianship matters, etc.
• Assist in development and maintenance of resident Social Services assessments on all admissions; update assessments and social history files, maintain social services care plans, and assist residents in obtaining social services.
• Provide in-service training to county veteran services officers and Veterans Home staff on Social Services and related services.
• Coordinate with safety officers, fire safety volunteers, and facility support groups to ensure regulatory compliance.
• Attend and participate in workshops and in-service training.

NOTE: The duties listed are not intended to be all-inclusive. Duties assigned any individual employee are at the discretion of the appointing authority.

MINIMUM QUALIFICATIONS:

Requires four years of work experience in administrative duties with extensive knowledge of specialized procedures for programs or institutions, which includes responsibility for disseminating complex information and instructions via written and verbal means. The hiring authority may substitute college level coursework in a medical related field for up to two years of the work experience requirement on a year-for-year basis.

Technical Knowledge

• Requires knowledge of processes, procedures, or methods.
• Requires considerable specialized knowledge, skill, and ability.
• Requires work experience in duties similar in type and complexity to those performed at this level.

Management Breadth

• The requirement to manage others is limited in scope and/or duration.

Interpersonal Skills

• Requires extensive written and verbal communication skills needed to motivate, convince, and/or change behavior or attitude of contacts.

Guidelines

• General guidelines exist.
• Requires judgement in selecting appropriate guidelines.
• Interpretation of guidelines is required as tasks may vary when repeated.

Mental Challenge

• Duties are defined in general terms and may vary depending upon circumstances.
• A variety of unrelated procedures are provided which may require modification for performing duties under varying circumstances.
• Analyzing circumstances to modify appropriate procedure to use is necessary.

Independence of Action

• Instructions are given in general terms.
• Duties include deciding methods and details to complete tasks.
• Duties include utilizing established policies and practices in strategy development and problem solving.

Control of Budget Dollars

• None.

Effect on Decisions

• Indirect effect - Activities provide analysis, recommendation, or advice used by others in making decisions.

Eff. Date: 1/01