/ Long Term Care Ombudsman Program: Adults and Aging: Services: Department of Human Services: State of North Dakota
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Long-Term Care Ombudsman Program

Ombudsman: a Swedish word meaning someone who speaks on behalf of another; someone responsible for investigating and resolving complaints from consumers or other members of the public.

Individuals residing in nursing homes, assisted living facilities, basic care homes, hospital swing beds, or transitional care units may have concerns about the quality of their care or that their rights as a resident are not being honored. The long term care ombudsman is an advocate for the resident and seeks to resolve complaints to the residentís satisfaction.

The State Long-Term Care (LTC) Ombudsman Program:

The Program Serves:

Referrals are accepted from and information and consultation with a "resident rights" perspective are offered to:

Services are provided by local long-term care ombudsmen based across the state at the department's Regional Human Service Centers and by volunteer ombudsmen.

To Report a Concern or Get Information:

Volunteer Ombudsmen

If you are interested in becoming a volunteer ombudsman, please contact the number above and ask for the State Long-Term Care Ombudsman.

Long-Term Care Facility Residents' Rights Information

 

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