Action on Reported Changes 430-05-67-15

(Revised 06/01/15 ML3440)

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When a simplified reporting household reports a change other than one of the mandatory reportable changes, the worker must determine if the change will result in an increase or decrease in benefits.

 

Exception:

If at application or review, a household verified a change for a future month, the change must not be acted on.

 

Applications and reviews cannot be pended for verification of a future change and the worker must not request future verification that is not required to process the application or review.

 

A case is ongoing after the application or review has been processed.  

 

If the result on the benefit is not obvious, the benefit calculator or hand budget must be used.  A copy of the benefit calculator or hand budget must be retained in the casefile as documentation of the action taken on the change.

 

Once a determination has been made on a change and documented, the report of an additional change does not affect the documented change.

 

Example:

A household reports a change in income on March 5th.  The worker, using the benefit calculator, determines the change will result in a decrease in benefits, documents the change was not acted on by putting a copy of the budget in the casefile.

 

On March 9th the worker receives an IEVS UIB alert.  Since the IEVS UIB alert meets the criteria to decrease benefits, the change in unemployment benefits must be acted on to increase or decrease benefits.  The change in unemployment benefits is made to the last issued benefit.  

 

If a household reports a change via voice-mail or e-mail on a weekend, a North Dakota Department of Human Services holiday, or after hours, the change is considered reported on the next working day.

 

If the household's 10 days to provide requested verification falls on a weekend or North Dakota Department of Human Services holiday, and the household provides the verification on the weekend or North Dakota Department of Human Services holiday, the change must be acted on the next working day to determine the effect on the benefit.