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Child Support Enforcement Division now offers parents direct deposit option

January 23, 2003

Bismarck, N.D. - The North Dakota Department of Human Services' Child Support Enforcement Division now offers direct deposit services for child support payments, spousal support payments, and dollar-specific medical support payments.

Commenting on the new service, Department Executive Director Carol K. Olson said, "We are pleased to offer direct deposit to our customers. Many people have been asking for this service. It's more convenient, more secure, and may give people faster access to payments because they don't have to wait for a check to arrive by mail. Taxpayers also benefit because this will reduce the department's mailing and handling costs."

Mike Schwindt, the director of the Child Support Enforcement Division, said that anyone receiving payments through the division with an account at a bank or credit union can sign up for this service by completing a Direct Deposit Enrollment and Authorization Form. The form is available on the Web at www.childsupportnd.com or by contacting customer service at (701) 328-5440 in Bismarck or Toll Free at (800) 231-4255. To initiate the service, a custodial parent must send a voided blank check or savings account deposit slip along with the completed application. Payments can be deposited in banks and credit unions throughout the United States.

To determine if a payment has been processed, parents can call the division's Toll Free number, which is available 24-hours a day, seven days a week. A custodial parent must contact his or her bank or credit union to find out if a payment has been credited to an account.

Schwindt said that each month about $7 million in child support payments pass through the state disbursement unit and about 30,000 checks are issued.

Contacts:

Mike Schwindt (701) 328-3582, or
Heather Steffl (701) 328-4933

 

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