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Consumer Assistance - Financial Literacy


Consumer Protection Resources


North Dakota Office of the Attorney General - Consumer Protection and Antitrust Division (CPAT): http://www.ag.nd.gov/CPAT/CPAT.htm

  • The CPAT enforces the state's consumer fraud laws in connection with the sale or advertisement of merchandise. The division investigates and prosecutes consumer fraud cases, mediates individual consumer complaints, and educates the public on how to avoid becoming victims of fraud. CPAT enforces the state's Do-Not-Call laws and is the state's clearinghouse for identity theft prevention, complaints, and victim assistance.

Consumer Financial Protection Bureau (CFPB): http://www.consumerfinance.gov/

  • The central mission of the CFPB is to make markets for consumer financial products and services work for Americans; whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products.

Federal Trade Commission (FTC): http://www.ftc.gov/bcp/index.shtml

  • The FTC is the nation's consumer protection agency. The FTC's Bureau of Consumer Protection works for the consumer to prevent fraud, deception, and unfair business practices in the marketplace.
    This website has information for you, whether you're shopping for a mortgage or auto loan, checking the accuracy of your credit report, dealing with debt collectors, or looking for ways to protect your personal financial information.

The President's Task Force on Identity Theft: http://www.idtheft.gov

  • This Task Force was established by Executive Order 13402 on May 10, 2006, launching a new era in the fight against identity theft. Recognizing the heavy financial and emotional toll that identity theft exacts from its victims, and the severe burden it places on the economy, President Bush called for a coordinated approach among governament agencies to combat this crime.

Better Business Bureau (BBB): http://www.bbb.org/council/consumer-education/

  • The BBB provides resources such as brochures, books, public library videos, and internet advisories on many important topics to assist consumers and businesses in making wise purchasing decisions. The BBB can help in resolving a complaint against a business, using conciliation, mediation, and arbitration services when appropriate.
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